These Terms and Conditions (“Terms”) govern your access to and use of the Sumo Tech website, products, services, platforms, applications, and related digital solutions. By accessing or using this website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please discontinue use of this website immediately.

1. Company Information

This website is owned and operated by Sumo Tech (Pty) Ltd (“Sumo Tech”, “we”, “us”, or “our”), a South African technology solutions provider specialising in IT infrastructure, cybersecurity, cloud solutions, enterprise software, managed services, digital transformation solutions and any other ICT services.

2. Acceptance of Terms

By accessing this website, you confirm that:

• You will use this website in accordance with applicable laws and regulations;
• You accept these Terms in full.

These Terms apply to all visitors, users, customers, partners, and any other person accessing the website.

3. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe, restrict, or inhibit the rights to use this website by any third party.

You may not:

• Use this website for fraudulent or unlawful purposes;
• Attempt to gain unauthorised access to systems, networks, or data;
• Introduce malicious code, malware, ransomware, or harmful technologies;
• Copy, reproduce, distribute, or exploit website content without written permission;
• Interfere with the functionality, security, or performance of the website.

We reserve the right to suspend or terminate access to users who violate these Terms.

If you use this website without complying with these Terms and Conditions, you indemnify Sumo Tech against any loss, damage, or claims instituted against it.

User Accounts

Certain services may require account registration.

You are responsible for:

• Maintaining the confidentiality of your account credentials;
• Ensuring the accuracy of your information;
• All activities conducted under your account.

You agree to notify Sumo Tech immediately of any unauthorised access or suspected security breach.

Sumo Tech reserves the right to suspend, restrict, or terminate accounts at its sole discretion where misuse, security risks, or breaches of these Terms occur.

Products and Services

Information regarding products and services displayed on this website is provided for general informational purposes and may change without notice.

Formal quotations, proposals, service level agreements, and contracts will govern commercial engagements separately where applicable.

Third-Party Services and Links

This website may contain links to third-party websites, platforms, vendors, or software providers.

Sumo Tech does not control or endorse third-party content and is not responsible for:

• External website availability;
• Security practices;
• Third-party content accuracy;
• Damages or losses arising from third-party services.

Users access third-party platforms at their own risk.

Cybersecurity and Responsible Use

As a technology and cybersecurity-focused organisation, Sumo Tech actively monitors and protects its digital infrastructure.

Any attempt to:

• Breach security controls;
• Exploit vulnerabilities;
• Conduct penetration testing without written authorisation;
• Interfere with infrastructure;
• Disrupt services;
• Harvest data;
• Launch denial-of-service attacks;

may result in immediate legal action and reporting to relevant authorities.

Disclaimer

This website and its content are provided on an “as is” and “as available” basis.

While Sumo Tech takes reasonable measures to ensure accuracy and reliability, we make no warranties or representations regarding:

• Website availability;
• Accuracy or completeness of content;
• Error-free functionality;
• Security against all cyber threats;
• Suitability for specific purposes.

Use of this website is entirely at your own risk.

Limitation of Liability

To the fullest extent permitted under South African law, Sumo Tech, its directors, employees, partners, affiliates, and suppliers shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use of or inability to use the website;
• Data loss;
• Business interruption;
• Cyber incidents;
• Unauthorised access;
• Reliance on website information;
• Third-party services.

This limitation applies whether claims arise in contract, delict, negligence, or otherwise.

Indemnification

You agree to indemnify and hold Sumo Tech, its directors, employees, affiliates, and partners harmless, against any claims, liabilities, damages, losses, costs, or legal expenses arising from:

• Your misuse of the website;
• Violation of these Terms;
• Infringement of third-party rights;
• Unlawful conduct.

Privacy and Data Protection

Your use of this website is also governed by our:

• Privacy Policy
• POPIA Policy

which outline how personal information is collected, processed, stored, and protected in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).

Website Availability

Sumo Tech does not guarantee uninterrupted access to the website.

We reserve the right to:

• Modify website content;
• Suspend functionality;
• Perform maintenance;
• Restrict access;
• Discontinue services without prior notice.

Changes to These Terms

Sumo Tech reserves the right to amend, update, or revise these Terms at any time without prior notice.

Updated versions will be published on this website with a revised effective date.

Continued use of the website following amendments constitutes acceptance of the updated Terms.