SECURITY SOLUTIONS

Cyber threats are evolving every day, and your business needs protection that keeps up. Sumo Tech delivers security solutions from firewalls and endpoint protection to email security and data loss prevention — keeping your people, systems, and sensitive data safe. We help South African businesses stay protected, compliant, and resilient against modern cyber threats.

  • Advanced Firewall Deployment – Deploy and configure security solutions for advanced threat filtering and traffic control.
  • SD-WAN Implementation – Connect branch offices securely through centrally managed network solutions.
  • VPN Setup & Management – Configure site-to-site and remote access VPNs for secure connectivity.
  • Proactive Security Assessments – Assess and harden network boundaries to identify and close exposure points.
  • Unified Threat Management (UTM) – Integrate multiple security functions into a single, manageable firewall.
  • EDR (Endpoint Detection & Response) – Deploy EDR tools to detect, investigate, and respond to endpoint threats in real time.
  • Antivirus & Anti-Malware Management – Deploy and monitor antivirus solutions across all devices.
  • Mobile Device Management (MDM) – Enforce security policies and remote wipe capabilities on mobile endpoints.
  • Patch Management – Automate and track OS and application patching to close known vulnerabilities
  • Anti-Spam & Email Filtering – Filter inbound and outbound mail to block spam, malware, and unwanted content.
  • Anti-Phishing Protection – Deploy AI-driven tools to detect and quarantine phishing and spear-phishing attempts.
  • Email Encryption – Encrypt sensitive email communications to protect data in transit.
  • Email Continuity & Archiving – Ensure uninterrupted email access and compliant long-term message archiving.
  • DMARC / DKIM / SPF Configuration – Authenticate outbound email to prevent domain spoofing and impersonation.
  • Data Classification – Identify and label sensitive data across systems to apply appropriate protection controls.
  • POPIA Compliance Support – Align data handling practices with South Africa’s Protection of Personal Information Act.
  • Endpoint & Network DLP Monitoring – Monitor data movement across endpoints, email, and network channels.
  • Incident Response & Reporting – Investigate DLP alerts and produce compliance-ready incident reports.

CLOUD SOLUTIONS

Sumo Tech makes moving to the cloud simple, strategic, and secure. We help businesses migrate, host, and manage their cloud environments, including Microsoft 365 migrations, SaaS implementations, and cloud backup solutions. Whether you’re just starting your cloud journey or optimising an existing setup, we’ve got you covered.

  • Infrastructure-as-a-Service (IaaS) – Provide scalable virtual servers, storage, and networking in the cloud.
  • Private & Hybrid Cloud Design – Plan cloud environments that balance security, control, and scalability.
  • Cloud Security & Compliance – Apply security controls and compliance frameworks to cloud-hosted workloads.
  • Cloud Environment Management – Ongoing administration, optimisation, and cost management of cloud infrastructure.
  • Tenant Setup & Configuration – Configure Microsoft 365 tenants with security and governance best practices.
  • Email & Data Migration – Migrate mailboxes, files, and data from legacy systems to Microsoft 365 with minimal disruption.
  • Microsoft Teams Deployment – Roll out Teams for collaboration, meetings, and communication across the organisation.
  • Licensing Procurement & Management – Source, assign, and manage Microsoft 365 licences for optimal cost efficiency.
  • End-User Training & Adoption – Train staff on Microsoft 365 tools to drive adoption and productivity.
  • Backup-as-a-Service (BaaS) – Automated, managed cloud backups for servers, endpoints, and critical applications.
  • Disaster Recovery Planning – Develop and document DR strategies aligned to business continuity requirements.
  • RTO/RPO Definition & Testing – Define recovery time and recovery point objectives, then validate them through regular DR tests.
  • Data Replication – Replicate critical data to secondary cloud or off-site locations for high availability.
  • DR Failover & Failback Management – Manage controlled failover during incidents and seamless failback after resolution.
  • Zoho One Implementation – Deploy and configure Zoho CRM, Books, People, and other Zoho applications.
  • Microsoft 365 Licensing – Procure and manage Microsoft 365 licences tailored to each user’s role and needs.
  • SaaS Procurement & Vendor Management – Source, negotiate, and manage SaaS subscriptions across vendors.
  • Application Onboarding & Integration – Integrate SaaS platforms with existing business systems and workflows.
  • Ongoing SaaS Support – Provide helpdesk and admin support for day-to-day SaaS platform queries and issues.

END USER COMPUTING

From network infrastructure and servers to laptops, peripherals, and RFID solutions, Sumo Tech supplies and manages all the technology your teams need to work effectively. We source, configure, and deploy hardware from leading brands, handling everything from procurement to ongoing support. Your people get the right tools set up correctly and ready to go.

  • Advanced Firewall Deployment – Deploy and configure security solutions for advanced threat filtering and traffic control.
  • SD-WAN Implementation – Connect branch offices securely through centrally managed network solutions.
  • VPN Setup & Management – Configure site-to-site and remote access VPNs for secure connectivity.
  • Proactive Security Assessments – Assess and harden network boundaries to identify and close exposure points.
  • Unified Threat Management (UTM) – Integrate multiple security functions into a single, manageable firewall.
  • EDR (Endpoint Detection & Response) – Deploy EDR tools to detect, investigate, and respond to endpoint threats in real time.
  • Antivirus & Anti-Malware Management – Deploy and monitor antivirus solutions across all devices.
  • Mobile Device Management (MDM) – Enforce security policies and remote wipe capabilities on mobile endpoints.
  • Patch Management – Automate and track OS and application patching to close known vulnerabilities
  • Anti-Spam & Email Filtering – Filter inbound and outbound mail to block spam, malware, and unwanted content.
  • Anti-Phishing Protection – Deploy AI-driven tools to detect and quarantine phishing and spear-phishing attempts.
  • Email Encryption – Encrypt sensitive email communications to protect data in transit.
  • Email Continuity & Archiving – Ensure uninterrupted email access and compliant long-term message archiving.
  • DMARC / DKIM / SPF Configuration – Authenticate outbound email to prevent domain spoofing and impersonation.
  • Data Classification – Identify and label sensitive data across systems to apply appropriate protection controls.
  • POPIA Compliance Support – Align data handling practices with South Africa’s Protection of Personal Information Act.
  • Endpoint & Network DLP Monitoring – Monitor data movement across endpoints, email, and network channels.
  • Incident Response & Reporting – Investigate DLP alerts and produce compliance-ready incident reports.
  • Asset Tracking – Deploy RFID systems to track and manage physical assets across facilities in real time.
  • Access Control – Implement RFID-based access control for secure entry management across office and server room doors.
  • Inventory Management – Automate stock counts and inventory visibility using RFID scanning and reporting tools.
  • RFID Hardware Supply – Procure readers, tags, antennas, and supporting infrastructure from trusted vendors.
  • RFID System Integration – Integrate RFID platforms with ERP, warehouse, or asset management systems.

BUSINESS APPLICATIONS

The right software can transform the way your business operates. Sumo Tech implements and customises ERP, CRM, HCM, payroll, and data analytics solutions — including Zoho, SAP, and custom-built applications that are tailored to your specific business processes. We turn complex systems into tools your team will actually use.

  • Zoho CRM Deployment – Implement and customise Zoho One, CRM, and Books for end-to-end business management.
  • SAP & Third-Party ERP – Deploy and configure SAP or alternative ERP systems suited to mid-market and enterprise clients.
  • Data Migration – Extract, transform, and load legacy business data into new ERP/CRM environments accurately.
  • System Customisation & Integration – Tailor ERP/CRM modules and integrate them with existing third-party tools.
  • Support & Training – Provide support and staff training following system go-live.
  • Payroll Software Implementation – Deploy and configure payroll systems for accurate, compliant salary processing.
  • Leave & Attendance Management – Implement digital leave tracking and attendance solutions integrated with payroll.
  • HR Module Setup – Configure employee records, onboarding workflows, and performance management modules.
  • SARS & UIF Compliance – Ensure payroll outputs meet South African statutory requirements for SARS submissions and UIF.
  • HR System Integration – Connect HCM platforms with ERP, biometric, and third-party HR tools.
  • Mobile App Development – Develop mobile applications for internal or use cases.
  • API Development & Integration – Design and build APIs to connect different systems and automate data exchange.
  • Software Support & Maintenance – Provide ongoing bug fixing, feature enhancements, and version management post-launch.

MANAGED IT SUPPORT

Sumo Tech provides onsite technical support, system maintenance, infrastructure upgrades, and 24/7 remote monitoring, all backed by clear service level agreements. We proactively manage your technology so you can focus on running your business.

  • Break-Fix Support – Dispatch technicians to diagnose and resolve hardware and software failures on-site.
  • SLA-Based Support Contracts – Define response and resolution time commitments backed by formal service level agreements.
  • Helpdesk Dispatch Coordination – Manage ticket escalation and field dispatch through a centralised helpdesk.
  • End-User Support & Training – Assist staff with IT queries and provide informal on-site training as needed.
  • Patch Management – Schedule and apply OS and application patches to keep systems secure and current.
  • Preventive Maintenance – Proactively service hardware and software to prevent failures before they occur.
  • Software Update Management – Manage third-party software updates across the environment in a controlled manner.
  • Maintenance Reporting – Provide clients with regular reports on maintenance activities and system status.
  • Server & Hardware Refresh – Replace ageing servers and hardware with current-generation, supported equipment.
  • Network Infrastructure Upgrades – Upgrade switches, routers, and cabling to meet growing bandwidth and reliability demands.
  • Cloud Migration & Modernisation – Migrate on-premises workloads to cloud as part of a broader infrastructure upgrade programme.
  • Control Centre – Monitor client environments 24/7 from a dedicated facility.
  • Log Management – Collect, correlate, and analyse security event logs to detect threats early.
  • Automated Alerts & Escalation – Configure threshold-based alerts with defined escalation paths for rapid response.
  • Performance Monitoring – Track CPU, memory, storage, and network metrics to identify degradation proactively.
  • Incident Response & Remediation – Investigate and resolve incidents remotely, minimising business impact and downtime

BOARDROOM SOLUTIONS

First impressions matter, and your boardroom should reflect the professionalism of your business. Sumo Tech designs and installs fully integrated boardroom technology including displays, video conferencing, audio systems, and presentation tools that make every meeting seamless and productive. From small meeting rooms to executive boardrooms, we create collaborative spaces where teams communicate effectively, decisions are made with confidence, and hybrid work becomes effortless.

We work with leading technology brands to deliver reliable, user-friendly meeting spaces that integrate with your existing business systems and scale as your organisation grows.

  • High-definition displays and projectors provide clear visuals for presentations, reports, and video content, ensuring everyone in the room has a clear view.
  • Professional audio systems deliver crystal-clear sound throughout the boardroom so every participant can hear and contribute without distractions.
  • Centralised control systems allow users to operate displays, microphones, cameras, lighting, and other equipment from a single touch panel, reducing complexity and setup time.
  • Neatly integrated cabling and equipment installation creates a clean, professional environment while improving reliability and simplifying maintenance.
  • Tailored audiovisual solutions ensure every meeting room, regardless of size, is equipped with the right technology for productive collaboration.
  • Integrated microphones and speakers provide balanced audio for both in-room and remote participants, improving communication during hybrid meetings.
  • Flexible configurations support training sessions, presentations, workshops, and day-to-day meetings across your organisation.
  • Large interactive displays allow users to write, draw, annotate, and collaborate directly on the screen during meetings and workshops.
  • Digital whiteboarding enables teams to brainstorm ideas, capture notes, and save meeting outcomes without relying on traditional whiteboards.
  • Multi-touch functionality allows several participants to interact with the display simultaneously, encouraging greater collaboration.
  • Content can be shared, edited, and exported instantly, making it easy to distribute meeting notes and action items after each session.
  • High-definition cameras capture every participant clearly, creating a professional experience for remote meetings with clients, partners, and colleagues.
  • Intelligent camera tracking automatically focuses on active speakers, making conversations feel more natural for remote attendees.
  • Professional microphones with noise reduction improve voice clarity by reducing background noise and ensuring everyone is heard clearly.
  • Integration with leading video conferencing platforms allows users to join scheduled meetings quickly without complicated setup or additional hardware.
  • Presenters can share content directly from their laptops, tablets, or smartphones without connecting cables or adapters.
  • Multiple users can switch between presentations instantly, creating smooth collaboration during meetings and workshops.
  • Secure wireless connections protect business information while allowing authorised users to present with confidence.
  • Cross-platform compatibility supports Windows, macOS, Android, and iOS devices, ensuring visitors and employees can connect with ease.

CALL CENTRE SOLUTIONS

Sumo Tech deploys and manages call centre solutions including VoIP, telephone infrastructure, CRM integration, and workforce management tools – that help your agents work efficiently and your customers get the help they need. We build call centre environments that scale with your business and keep service levels high. We work with brands such as Cipherwave and MTN.

  • Softphones – Agents make and receive calls directly from their computer or mobile so that they can work anywhere with internet access.
  • Redundancy & failover – If one connection goes down, calls automatically reroute to a backup so your centre never goes offline unexpectedly.
  • Call quality management – Tools that monitor voice clarity in real time and prioritise call traffic on your network so conversations stay clear, during busy periods.
  • PBX / hosted switch – The cloud-hosted switchboard that manages all your incoming and outgoing calls.

  • Interaction history – Your phone system and customer database talk to each other. When a customer calls, the agent already sees who they are and why they called last time.

  • Call logging & notes – After each call, agents capture outcomes and next steps. These are saved automatically against the customer record – no duplication, no lost information

  • Two-way data sync – Updates made during a call (new address, changed preference) flow straight into your CRM in real time which keeps records accurate without extra admin.

  • Remote & hybrid ready – Your entire call centre runs in the cloud which means no expensive server rooms, or hardware to replace every few years, and your team can log in and work from anywhere.
  • Elastic scaling – Adding new agents during a campaign can be done in minutes just like scaling back down after. You only pay for what you use.
  • Automatic updates are applied in the background – no downtime, no manual upgrades, no IT callout required.
  • Uptime & reliability – Cloud infrastructure is hosted across multiple data centres. If one has a problem, your call centre keeps running without interruption.
  • Skills-based routing – A billing question goes to someone trained in billing. A technical issue routes to a tech specialist.
  • Priority queuing –  VIP clients or urgent escalations can be moved to the front of the queue automatically without agents having to intervene manually.
  • IVR (interactive voice menu) – A smart self-service menu that qualifies callers and routes them before an agent even picks up.
  • Overflow & after-hours routing – When all agents are busy or the office is closed, calls can be redirected to a voicemail, another team, or a callback system.

Kyalami Business park, 9 Brands Hatch Close,  Midrand South Africa

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  • 010 541 2437
  • info@sumotech.co.za

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PORT ELIZABETH
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1037 Ruzy Kosmos, Hartbeespoort, 0261